espresso yourself drop-ins

‘espresso yourself’ is our new mental health service for 11-18 year olds and their families

lgbtq support groups

the lowdown’s out there groups offer a safe, non-judgemental and confidential space

Services Update: 16th July 2021

We are currently working through our waiting list for face to face counselling, Once our waiting list has reduced we will resume accepting face to face referrals.

  • COUNSELLING SERVICE: Referrals are currently being accepted for remote support only (face-to-face is on a discretionary basis). The service operates Mondays, Fridays and Saturdays 9am-4pm; Tuesdays and Thursdays 9am-5pm and Weds 9am–8pm. We are closed on Sundays and Bank Holiday weekends.
  • ALL ENQUIRIES: Will be managed remotely Monday-Friday between 9am-5pm as usual on 01604 634385. Emails to will also be managed remotely by a member of our team.
  • LGBTQ: In addition, remote support is available for our Out There Youth group Fridays 7pm-8pm on the usual group phone/email. Out There Plus continues remotely on the 2nd and 4th Wednesday of the month from 6pm-8pm.
  • SEXUAL HEALTH: We are unable to offer sexual health support for the time being, however sexual health queries are being diverted to the hospital clinic and you can contact them on 01604 609766. There are no walk-ins currently, but there is a small team in the clinic to provide telephone consultations for any STI symptoms or emergency contraception; these clients will be able to pick up their prescriptions. Testing kits can be ordered via this link.
  • CONTRACEPTION: The C card system is being reinstated. Young people will be able to do C card training and then get free condoms from pharmacies. Contact CHAT C CARD for more information on 07519 293410.
  • NEW SUPPORT SERVICE: Espresso Yourself drop-ins continue at the lowdown Mondays & Fridays 4-8pm. During lockdown we’re not offering group activities or peer support but you can access 1:1 support with a support worker. This is for 11-18 year olds, their parents and carers. Drop in during open times or book an appointment 01604 634385 /

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“the lowdown believe young people should not experience mental or physical ill-health unsupported…”

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