The Lowdown supported over 1900 young people last year with one to one counselling. There is no need for you to experience difficult situations alone, we are here to help.

Counselling can facilitate, support and empower you to make positive changes in a safe, friendly and non-judgemental environment.

We can help you with a wide range of things including:

  • Abuse
  • Addiction
  • Anger Management
  • Anxiety
  • Bereavement
  • Bullying
  • Depression
  • Eating Disorders
  • Emotional Wellbeing
  • Family and Relationship Problems
  • Gender Identity
  • Loneliness
  • Pregnancy
  • Sexuality
  • Self-Esteem
  • Self-Harm
  • Stress
  • Suicidal Thoughts and Feelings

Who can be referred?

Anyone aged between 11-25 and living within the NN1-NN7 postcode area*. Young people can self refer or you can make a referral for them, but the young person must always have consented to the referral.


(* – Please note, there are some exceptions to this postcode area range; we will advise you if your referral needs to be passed on to one of our partner agencies.)

How do I refer?

Our ONLINE referral form is available for you. You can also collect a form during our opening times and a support worker can assist with completion if you need it.

What happens next?

After the form has been received, you will normally be contacted within a few weeks and offered a 1:1 assessment appointment with a qualified counsellor to discuss your needs. Please note, for us to be able to book an assessment session for counselling, we will need to have your Emergency Contact details and the name of your GP surgery.

Your name will then be added to our waiting list and The Lowdown will contact you when a counselling appointment is available.

How do sessions work?

Our Person-Centred counselling sessions are free, confidential and non-judgemental. Our initial offer is 6 – 12 sessions with each session lasting for 45 minutes with the same counsellor, at the same time each week. You can choose if you want the sessions to be face-to-face or remotely by video call or phone call. We will discuss further options with you if you need more support.

Important Notice

Our Lowdown Building at 3 Kingswell Street is currently being extensively refurbished and extended.

Therefore our Counselling Service will be held at the UoN Innovation Centre, Green Street (opposite the Train Station), Northampton NN1 1SY – see map below.

If you have any questions, please email us at or call 01604 634385.

Thank for your understanding.

The Lowdown Team.

“ Something else? Just ask, we know it can feel like a big step to take, but we’re here for you… “