We can help you with a wide range of things including:
Who can be referred?
Anyone aged between 11-25 and living within the NN1-NN7 postcode area*. Young people can self refer or you can make a referral for them, but the young person must always have consented to the referral.
(* – Please note, there are some exceptions to this postcode area range; we will advise you if your referral needs to be passed on to one of our partner agencies.)
How do I refer?
Our ONLINE referral form is available for you. You can also collect a form during our opening times and a support worker can assist with completion if you need it.
What happens next?
After the form has been received, you will normally be contacted within a few weeks and offered a 1:1 assessment appointment with a qualified counsellor to discuss your needs. Your name will then be added to our waiting list and The Lowdown will contact you when a counselling appointment is available.
How do sessions work?
Our Person-Centred counselling sessions are free, confidential and non-judgemental. Our initial offer is 6 – 12 sessions with each session lasting for 45 minutes with the same counsellor, at the same time each week. You can choose if you want the sessions to be face-to-face or remotely by video call or phone call. We will discuss further options with you if you need more support.