the lowdown supported over 900 young people last year with one to one counselling. There is no need for you to experience difficult situations alone, we are here to help.

Counselling can facilitate, support and empower you to make positive changes in a safe, friendly and non-judgemental environment.

We can help you with a wide range of things including:

  • Abuse
  • Addiction
  • Anger Management
  • Anxiety
  • Bereavement
  • Bullying
  • Depression
  • Eating Disorders
  • Emotional Wellbeing
  • Family and Relationship Problems
  • Gender Identity
  • Loneliness
  • Pregnancy
  • Sexuality
  • Self-Esteem
  • Self-Harm
  • Stress
  • Suicidal Thoughts and Feelings

Who can be referred?

Anyone aged between 11-25 and living within the NN1-NN7 postcode area*. Young people can self refer or you can make a referral for them, but the young person must always have consented to the referral.


(* – Please note, there are some exceptions to this postcode area range; we will advise you if your referral needs to be passed on to one of our partner agencies.)

How do I refer?

Our ONLINE referral form is available for you. You can also collect a form during our opening times and a support worker can assist with completion if you need it.

What happens next?

After the form has been received, you will normally be contacted within a few weeks and offered a 1:1 assessment appointment with a qualified counsellor to discuss your needs. Your name will then be added to our waiting list and the lowdown will contact you when a counselling appointment is available.

How do sessions work?

Our Person-Centred counselling sessions are free, confidential and non-judgemental. The initial offer is 6-8 sessions for 45 minutes with the same counsellor, at the same time each week. You can choose if you want the sessions to be face-to-face or remotely by video call or phone call. We will discuss further options with you if you need more support.

“ Something Else? Just Ask We know it can feel like a big step to take, but we’re here for you… “