Crisis Support

We understand that many situations can feel challenging or not as you hoped. Please remember that you are not alone.

In an emergency, and where there is immediate serious risk to life, always CALL 999
  • CRISIS MESSAGING SERVICE (Shout, Young Minds, The Mix) = text either YM or THEMIX to 85258
  • NHS 111 (freephone) support line on all aspects of mental and physical health open 24 hours a day, 365 days of the year
  • CAMHS Live live online chat service with a child and adolescent mental health practitioner (monday-friday / 9am-7pm)
If you need emotional support there are always organisations available to help you, either with their helplines, online support and resources or text services:
  • CHILDLINE freephone 0800-1111 and online 1-2-1 counsellor chat
  • SAMARITANS freephone 116-123
  • CALM (Campaign Against Living Miserably) for males / preventing male suicide – freephone 0800 58 58 58, open 5pm – midnight. Webchat option also available
  • PAPYRUS (Prevention of Young Suicide) freephone 0800 068 4141
  • CRUSE BEREAVEMENT CARE | 0800 808 1677
  • HOPE AGAIN (Young People and Bereavement)
  • THE MIX Emotional support helpline for under 25’s 0808 808 4994 and 1-2-1 online chat
  • MERMAIDS (Transgender Support) | helpline 0808 801 0400 (mon-fri 9am-9pm)
  • NHS CATTS (Crisis & Telephone Support Service) – if person already known to Northamptonshire mental health services, call 0800 917 0464 (24 hours)
We understand that parents, carers and guardians may also need support too:

Young Persons Crisis Café

We are now running a Crisis Café on Monday evenings between 4-8pm at our Kingswell Street building in Northampton town centre. If you need support with your mental health or find yourself in crisis then we’re here to listen and help you in your time of need.

Our drop-in sessions have professional mental health workers who can offer you a safe space to talk and to be listened to. We’d also like you to tell us what you need from us, and how best we can help and support you in times of crisis.

The Crisis Café is for young people aged 12-18 years. Appointments are currently required so please call or email the lowdown during current opening hours to book an appointment.

“You don’t have to tackle a crisis on your own. There is support available…”