Crisis Support

We understand that many situations can feel challenging or not as you hoped. Please remember that you are not alone.

In an emergency, and where there is immediate risk to life, always CALL 999
  • CRISIS MESSAGING SERVICE (Shout, Young Minds, The Mix) = text either YM or THEMIX to 85258
  • NHS 111 (freephone) support line on all aspects of mental and physical health open 24 hours a day, 365 days of the year
  • CAMHS Live nhft.nhs.uk/camhslive live online chat service with a child and adolescent mental health practitioner (monday-friday / 9am-7pm)
If you need emotional support there are always organisations available to help you, either with their helplines, online support and resources or text services:
  • CHILDLINE childline.org.uk freephone 0800-1111 and online 1-2-1 counsellor chat
  • SAMARITANS samaritans.org freephone 116-123
  • CALM (Campaign Against Living Miserably) for males / preventing male suicide – freephone 0800 58 58 58, open 5pm – midnight. Webchat option also available
  • PAPYRUS (Prevention of Young Suicide) papyrus-uk.org freephone 0800 068 4141
  • CRUSE BEREAVEMENT CARE cruse.org.uk | 0800 808 1677
  • HOPE AGAIN (Young People and Bereavement) hopeagain.org.uk
  • YOUNG MINDS youngminds.org.uk
  • THE MIX themix.org.uk Emotional support helpline for under 25’s 0808 808 4994 and 1-2-1 online chat
  • MERMAIDS (Transgender Support) mermaidsuk.org.uk | helpline 0808 801 0400 (mon-fri 9am-9pm)
  • NHS Mental Health Number 0800 448 0828 Lines available 24 hours a day, seven days a week
We understand that parents, carers and guardians may also need support too:

Mental Health and Wellbeing Drop In

This Drop In is for young people aged 8-25 years and their parents/carers every Monday and Friday evening between 4pm and 8pm at 3 Kingswell Street. Look out for the Blue door from the street, come up the steps and ring the buzzer. One of our team will answer and let you in. If you are unable to drop in then you can gain support remotely by video or phone call.

 

If you need support with your mental health or wellbeing we’re here to listen and help you in your time of need. Our drop-in sessions have professional mental health workers who can offer you a safe space to talk and be listened to with one-to-one support, wellbeing activities and peer support.

 

Parents and carers of young people aged 8-25 are also welcome to gain support, guidance and information on our services.

 

If you’d like to come along to the Drop In at The Lowdown you can either drop in during opening times or call us on 01604 634385 to book an appointment with a support worker.

 

You can also call our Cafe Mobile number on 07985 268134 between 4pm and 7:30pm to have a 30 minute phone call with one of our Cafe Workers for remote support and advice.

 

Alternative times and locations are available countywide.

  • Tuesday 4pm – 8pm – RUSHDEN
    • Age: 8-18
    • Service Six, Rushden Mind, Wellingborough Road, Rushden, NN10 9YE
    • For more info or to book call: 01933 277520.
  • Tuesday 4pm – 8pm – CORBY
    • Age: 8-25
    • Youth Works – Corby Mind, 18 Argyll Street, Corby, NN17 1RU
    • For more info or to book call: 07479 973085
  • Wednesday 4pm – 8pm – TOWCESTER
    • Age: 8 – 18
    • Time2Talk, Chantry House, 88 Watling Street, Towcester NN12 6BT
    • For more info or to book call: 01327 706706
  • Wednesday 4pm – 8pm – THRAPSTON
    • Age: 8-25
    • CHAT Youth Counselling, 30 Market Road, Thrapston, NN14 4JU
    • For more info or to book call: 01832 274422
  • Thursday 4pm – 8pm – KETTERING
    • Age: 8-25
    • Youth Works – Keystone Centre, 97 Rockingham Road, Kettering, NN16 9HX
    • For more info or to book call: 01536 518339
  • Saturday 10-2pm – WELLINGBOROUGH
    • Age: 8-18
    • Service Six,15 Sassoon Mews, Wellingborough, NN8 3LT
    • For more info or to book call: 01933 277520.
  • Saturday 12pm – 4pm – DAVENTRY
    • Age: 8-25
    • Time2Talk – The Abbey, Market Square, Daventry, NN11 4XG
    • For more info or to book call: 01327 706706

“You don’t have to tackle a crisis on your own. There is support available…”